PocketFrame

Delete your PocketFrame account

PocketFrame, by PocketFrame LLC

You can delete your PocketFrame account, and everything in it, at any time. There are two ways.

In the app

  1. Open PocketFrame and go to Profile.
  2. Tap Delete account, at the bottom of the screen.
  3. Tap Delete my account to confirm.

Your account is deleted straight away.

By email, if you can no longer use the app

Email hello@pocketframe.app from the email address on your account, with the subject “Delete my account”. We will delete it and reply to confirm. If you signed in with Apple and chose to hide your email, write from the email address your Apple ID forwards to, and tell us so.

What is deleted

The photos on your phone are not affected. PocketFrame only ever deletes its own copies.

What is kept, and for how long

Nothing is kept on purpose. Copies that exist in our service providers’ routine backups are removed on their normal schedule. The servers’ routine records of requests, described in our Privacy Policy, expire on their own.

Deleting some of your data, and keeping your account

You do not have to delete your account to remove what is in it.

A photo, or several

  1. On the Home screen, tap Edit on the slideshow.
  2. Tap the bin on a photo to delete it. To delete several at once, tap Select, choose the photos, then tap the Delete button at the bottom of the screen.
  3. Confirm. PocketFrame’s copy of each photo is deleted straight away.

A whole slideshow

  1. On the Home screen, tap Edit on the slideshow.
  2. Tap Delete slideshow, at the bottom of the screen, and confirm.

The slideshow, its settings and PocketFrame’s copies of its photos are deleted straight away.

Anything else

To remove your profile picture, or anything else we hold about you, email hello@pocketframe.app from the email address on your account and tell us what you would like deleted. We will delete it and reply to confirm.

The photos on your phone are never affected.